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June 9, 2004

San Francisco - Pay Your Parking Tickets Online

So nice to see a large municipality like San Francisco allowing its residents to conduct necessary transactions, like paying for parking tickets, online.

Too bad the link is almost impossible to find once you get to the city's website. Here it is:

http://services.sfgov.org/PTP-MultipleCitations/intro.asp

Scroll down the page and click on "Begin" to start. Enter the citation number. (It says you can enter the license number, but when I did that nothing came up. The citation number, however, worked fine).

Just try finding it from http://services.sfgov.org. Follow the link in the upper left-hand corner where it says, "get more information about my parking citation?". You'll get on a merry-go-round of web pages trying to find the right one.

Mayor Newsom, would you please do something about this? It's pathetic that San Francisco of all places should maintain a city services website whose dysfunctional navigation makes it so difficult to find anything useful.

That said, once you actually find the page for checking on the payment status of a ticket, it is a lot better than waiting for 2 hours on hold trying to get through to the department of parking and traffic.


Posted by elise on June 9, 2004 to San Francisco